Hotlines

Long Business Description:

Contact Person: Monroe County Dept. of Social Services.

24 Hotline for reporting child abuse in Monroe County: 585-461-5690 or 274-6865 (TTY)

Business Phone Number:
585-461-5690 or 274-6865 (TTY)
Business Genre:
Long Business Description:

Monday – Friday, 4PM to Midnight

Saturday, 12 – 5PM

Counseling, Education and Resources for all ages.

Business Website Address:
Business Phone Number:
888-THE-GLNH (888-843-4564)
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Hours: Monday thru Friday, 5PM-9PM Pacific Time

( Monday thru Friday, 8PM-Midnight Eastern Time)

The GLBT National Youth Talkline provides telephone and email peer counseling, as well as factual information and local resources for cities and towns across the United States.

All services are free and confidential.

Our telephone volunteers are in their teens and early twenties, and we speak with teens and young adults up to age 25 about coming-out issues, relationship concerns, parent issues, school problems, HIV/AIDS anxiety and safer-sex information, and lots more!

We also maintain the largest resource database of its kind in the world, with over 18,000 listings. Our database contains information on social and support groups, as well as gay-friendly religious organizations, sports leagues student groups and more.

Business Website Address:
Business Phone Number:
800-246-PRIDE (800-246-7743)
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Our mission is to end domestic and sexual violence in the Deaf community through advocacy, education, and services.

Our vision is to inspire and transform communities to be accountable by creating a culture free of violence.

IGNITE’s main goal is to support the needs of Deaf, DeafBlind, and Hard of Hearing survivors of domestic violence and sexual violence. We also support other members of the Deaf community including Children of Deaf Adults (CODAs) and ASL interpreters.

IGNITE provides:

Advocacy Services
Crisis Intervention
Medical and Hospital Advocacy
Legal Advocacy
Accompaniment: Go with you to the hospital, court, making police contacts, finding shelter
Provide basic items, including shampoo, soap, and other needs

Business Website Address:
Business Phone Number:
(VideoPhone/Phone) 585-286-2713
Business Fax:
(TTY/Fax) 585-232-2854
Long Business Description:

Hotline: 800-656-4673

The Rape Crisis Service of PPRSR provides crisis intervention and support services to women, children, and men who are victims of sexual assault and their significant others.

Trained counselors are available 24 hours a day, 7 days a week to provide information and support enabling the client to make informed choices concerning medical, legal and counseling needs while offering advocacy and information about victim’s rights.

Counselors also offer short-term counseling sessions and legal and medical accompaniment. Services are free and confidential!

Our regional Rape Crisis program currently serves four counties: Monroe, Orleans, Genesee and Livingston.

Services in these counties include:

Crisis intervention for sexual assault survivors and their significant others

Short-term counseling (six to eight sessions)

Support through medical examinations and treatment

Advocacy and support during interaction with law enforcement

Court accompaniment

Individual consultations with professionals

Community education programs

Professional training programs

Referrals for additional needed services

If you or someone you know needs help dealing with the aftermath of a sexual assault, please call our 24-hour hotlines at:

Monroe County: 546-2777

Orleans, Genesee,

Livingston, Wyoming Counties: 1-800-527-1757

All Other Counties: 1-800-656-4673

Business Website Address:
Business Phone Number:
800-656-4673 or 585-546-2777
Long Business Description:

Rape and Sexual Assault Crisis Services, 24 hour hotline for Monroe County: 585-546-2777

Hotline: Outside Monroe: 1-800-527-1757

Business Phone Number:
585-546-2777
Long Business Description:

Hotline: 1-866-488-7386

The Trevor Project is the leading national organization focused on crisis and suicide prevention efforts among lesbian, gay, bisexual, transgender and questioning (LGBTQ) youth.

The Trevor Project operates the only accredited, nationwide, around-the-clock crisis and suicide prevention helpline for LGBTQ youth. If you or a friend are feeling lost or alone, call The Trevor Helpline. There is hope, there is help.

Business Website Address:
Business Phone Number:
Hotline: 1-866-488-7386
Willow Domestic Violence Center
Long Business Description:

Alternatives for Battered Women is now the Willow Center

The community and culture we live in and serve have evolved. We are proud to announce that our agency will now officially be known as Willow Domestic Violence Center to better reflect our mission in today’s world.

We believe that everyone has the right to be safe and recognize that domestic violence is not just physical.

Why Willow?  The willow tree is sheltering and a beacon of hope. A willow can grow from a single, broken branch and it will prevail with grace under all kinds of pressure. Its branches can be woven together to create something entirely new and incredibly durable. For us, a willow represents a vast, underlying strength that comes from within and radiates out.

The Agency provides a full continuum of services, including crisis counseling, support and prevention/education.  Services for men and women, transgender knowledgeable and welcoming, 24 hour hotline.

Business Website Address:
Business Phone Number:
585-232-7353 (Phone) 585-232-1741 (TTY)